Anna Carroll, MSSW, is an author, feedback coach, & speaker. She helps leaders and professionals speed up their cycles of feedback, improvement, and results, including training for how to give and receive helpful transparent feedback. An important quality of her “everyday feedback” approach is lowering stress & building great relationships along the way.
Anna graduated from Sarah Lawrence College, including a year at Massachusetts Institute of Technology to study the social aspects of computing, and received her MSSW degree from the University of Texas at Austin with a focus on human behavior, influence, conformity, & how change does & doesn’t happen. She founded Interaction Design, Inc. in 1990 to facilitate organizational improvement projects and design & lead structured interactive training. She received her Licensed Professional Coach certification in 2012 from Coaches Training Institute.
Some of her clients include Austin Regional Clinic, eBay, Engagio, Fandango, Horseshoe Bay Resort, NES Global Talent, PayPal, and Zimmer-Biomet. She has spoken at Microsoft, Texas Conference for Women, and Society for Human Resource Management & other conferences.
Carroll wrote The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success (River Grove Press, 2013) and The Everyday Feedback Workbook: How to Use the Everyday Feedback Method with Your Team (Ingram-Sparks, 2015). She is passionate about researching future workplace trends and exploring the brain science and psychological factors that are key to making great feedback happen. She is currently writing a book about surprising insights about good & bad feedback in organizations.
She lives in Austin, Texas with her husband Michael Wilkes, and loves world music, cities, & great conversations.