Training Industry Article: Why Conventional Feedback Training Fails
Updated: Nov 3, 2020
Training Industry published my article in their magazine. Here is a clip from the article.
You’ve heard how badly employees want frequent, helpful, honest feedback; how damaging the lack of feedback can be on work results; and how turnover increases when coaching or feedback are scarce. As a result, you recognize that feedback is crucial to your team and your business, and you’ve done something about it. You’ve emphasized feedback at meetings and offered leadership classes in how to give great feedback. You may even be in the top 10 percent of second-level leaders who hold first-level leaders accountable for giving feedback. So, why haven’t you seen the positive results of frequent feedback in your organization?